Commissioning problems
Rooms failing verification, showing inconsistent behavior, or not meeting the expected performance standard for turnover.
AV Services
Specialist field support for the rooms that need help now.
13 Media provides commissioning, troubleshooting, and system recovery for professional AV environments. Best brought in when systems are unstable, projects are behind schedule, or rooms are not ready for client handoff.
Commissioning verification and tuning
Signal flow diagnosis and resolution
Control and DSP troubleshooting
Conferencing room stabilization
Punch-list and closeout support
On-site project recovery
What I Solve
When the room should be ready, but isn't
The typical call is not for a clean new install. It is for the project that is almost done, but not truly ready — where performance issues, integration gaps, or last-mile details are holding everything up.
Unstable systems
Spaces with control, DSP, routing, or conferencing issues that have not been properly isolated or resolved.
Delivery pressure
Projects with schedules slipping, punch-lists growing, and teams needing experienced field support to land the job.
How I Help
Practical support aimed at completion
The work is focused on diagnosis, correction, verification, and readiness — not vague consulting. The goal is always to make the system perform the way it should and move the project forward.
Commissioning support
System verification, performance checks, tuning, punch-list cleanup, and last-mile preparation for turnover and handoff.
Troubleshooting
Signal flow, control, DSP, and conferencing diagnosis with a focus on finding the actual cause — not chasing symptoms.
Recovery work
On-site help for troubled rooms and delayed projects that need experienced intervention to stabilize and complete.
Closeout support
Help getting rooms client-ready with clean performance, resolved issues, and confidence at the point of handoff.
Best fit for integrators, consultants, and project teams that need experienced field support rather than another layer of theory.
Need Help
Bring in experienced support before the schedule slips further.
If the room is close but not truly ready, 13 Media can help diagnose the issue, clean up the final phase, and get the system across the finish line.